Frequently Asked Questions

We focus on natural, high-frequency fabrics like 100% cotton and linen. We believe what you wear should support your energy, your skin, and the planet.

Our items are thoughtfully sourced and crafted through partners who share our values of sustainability, ethical production, and slow fashion. Some pieces are handmade in small batches to preserve quality and care.

To extend the life of your garments, we recommend gentle machine wash or hand washing in cold water, and air drying whenever possible. Natural fabrics thrive with a little extra love.

If your order hasn't been processed yet, we’ll do our best to accommodate changes. Please email us as soon as possible at vibequeen@highvibecc.com.

We gladly accept returns on eligible items within 7 days of delivery.

To be eligible, items must be:

• Unworn and unwashed

• In their original condition with tags attached

• Free of perfume, makeup, or stains

Returns are issued as:

• Store credit or

• An exchange for a different item, if available

We do not offer refunds to your original form of payment.

To initiate a return, please email us at vibequeen@highvibecc.com with your order number and reason for return.

Return shipping is the responsibility of the customer unless the item arrived damaged or incorrect.

Please reach out if you would like to confirm the return process for any specific item — we’re happy to help guide you.

We currently ship within the United States and Canada. We're excited to expand to more countries in the future!

Shipping times can vary depending on the item. Some of our products ship directly from the U.S. and arrive more quickly, while others are part of our slow fashion collections and may take longer as they travel from overseas.

We currently ship within the U.S. and Canada only. Some items only ship from the U.S. and this is mentioned in the description of the item. 

All clothing and sale items are ready to ship within 5–7 business days, unless otherwise noted in the product description.

Some pieces — such as handmade leather shoes and select linen garments — are fulfilled through our artisan partner and ship directly from Bali. These typically arrive within 10–21 business days, depending on customs and local delivery times.

Tracking information will be provided once your order ships.

We appreciate your patience and understanding—each piece is made and sent with intention, and we promise it's worth the wait!

Shipping times may be longer for a few reasons.
Some of our pieces are part of slow fashion collections, made thoughtfully and intentionally rather than mass-produced. Others are shipped internationally and may be delayed due to current tariffs and global processing times.

We believe in quality over speed, and we appreciate your patience as your items make their way to you with care and intention.

Thank you for supporting mindful craftsmanship and being part of a more sustainable future!

At this time, we do not offer expedited shipping. Our focus is on slow fashion and conscious delivery, ensuring the best care for your items and the environment.